Freshly Reviews

Healthy, gourmet, chef prepared meals delivered to your door.How Freshly Works:1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy. Based on 7 customer reviews from our shopper community, Freshly's overall rating is 4.86 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

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7 Reviews

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All Reviews (7)
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Candice.Crawford
January 10, 2021
"1st order with Freshly got delayed by…"
1st order with Freshly got delayed by UPS. Had to cancel the order. Royce was able to resolve to my satisfaction tho. Thanks!
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AnnieWade
December 10, 2020
"joey g was great"
joey g was great
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RachelReyes
November 11, 2020
"Wrong meal received.."
Wrong meal received... quick customer service to provide a credit ... happy customer :-)
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organicfish453
October 24, 2020
"Great Customer Support Experience"
I totally forgot my delivery was yesterday and didn't unpack my box until things morning. Mel was awesome in giving me peace of mind that my meals are ok by explaining the Freshly packaging and delivery process and which let me know how long the meals are good for. She also gave me a great tip on not defrosting meals I freeze.

I just want to say you all are doing all the right things as a company and I so appreciate it.
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JoelCarlson
October 22, 2020
"Good Food--for the Future."
Pretty good experience. Liked all the food, except the Steak Peppercorn--too grisly. Wish they had the chicken bowl they showed on commercial, with several sides(like black beans and corn, etc...) I am unable to financially afford Freshly at this time. But, would be interested possibly doing so in the future. By the way, Csy, the agent who helped me to cancel my subscription was quite quick and cordial.
Tamara
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JosephineShaw
October 11, 2020
"Live Chat with Kenny"
After one of my meals arrived damaged and opened, Kenny was able to quickly verify via photo and issue a refund immediately. This was extremely helpful and painless for me. It's nice to know that Freshly Support is easy to work with and makes me feel comfortable reaching out again in the future if there are any additional issues.
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AliceHamilton
April 22, 2020
"Almost like Christmas every week..."
I'm a new Freshly subscriber, but I'm so enchanted by the frictionless experience I've had, and so taken by the delectable options I've enjoyed, that I'm happily compelled to recommend their service to anyone who wants a decent meal at a fair price - conveniently delivered with care and efficiency.

I highly recommend Freshly without reservation. The only things better than the food are the amazing people ready to serve you.
Questions & Answers
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Is the menu on the same rotation, or are new meals introduced periodically?

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I'd like to try your offer, but have an issue: we have a nice neighborhood, but have been having problems with thieves following delivery trucks in our neighborhood and taking boxes right off of front porches and driving off (people have security cameras to record the activity). do you have any suggestions?

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lazyladybug827
December 07, 2020

“You could check the UPS website for alternate drop-off sites. Some stores will accept packages from UPS, and you just go in and show your ID, sign for it, and pick it up at no charge. If you have Walgreens stores in your area, or even a UPS store nearby, that might be a safe way to receive your deliveries.”

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I'm wondering how fresh the food will be due to the delivery process. i'm nervous about the meat and poultry and the distance/amount of time that it has to travel. i see you are located in arizona and i am in chicago, so i am debating if i should choose a closer food service.

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Is each meal for 1 or 2 people

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Can you skip weeks or is this just order when you want

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